HerbalBloom Essentials Privacy Policy

1. Data We Collect

We collect various types of information to provide and improve our services to you. This includes:

• Personal Identification Information: This includes your name, email address, mailing address, phone number, and payment information (such as credit card details), which you provide when making a purchase, signing up for our newsletter, creating an account, or contacting customer service.
• Usage Data: We automatically collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

2. How We Use Your Information

HerbalBloom Essentials Ltd. uses the collected data for various purposes:

• To provide and maintain our Service, ensuring a seamless experience.
• To notify you about changes to our Service, keeping you informed.
• To allow you to participate in interactive features of our Service when you choose to do so.
• To provide customer support, addressing your inquiries and concerns efficiently.
• To gather analysis or valuable information so that we can improve our Service.
• To monitor the usage of our Service, understanding how it's being utilized.
• To detect, prevent, and address technical issues, ensuring smooth operation.
• To fulfill orders and process transactions for products purchased through our website.
• To send periodic emails regarding your order or other products and services, if you've opted in.

3. Data Retention

HerbalBloom Essentials Ltd. will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

4. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. For any of these requests, please contact us using the details provided in the "Contact Us About Privacy" section.

5. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

6. Contact Us About Privacy

If you have any questions about this Privacy Policy, our data practices, or wish to exercise your data protection rights, please contact us:

• Company Name: HerbalBloom Essentials Ltd.
• Address: 76 Whitechapel High St, London E1 7PL, UK
• Phone: +44 20 7946 0958
• Email: [email protected]
• Business Hours: Mon-Fri: 9:00-17:00 GMT

We are dedicated to ensuring your privacy and will respond to all inquiries promptly and transparently. Your trust is important to us.